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Our Team



Katie Cortes

Chief Executive Officer

Johanna Brooks

Chief Strategy Officer

Mike Alexander

Chief Operating Officer

Mavet Carranza

Chief of Staff

Ari Knight

VP of Customer Experience

Grant Gordon

VP of Engineering

Jeremy Slatton

VP of Professional Services

Marcel Rivas

VP of Operations | Stabilify

Customer Experience


Alexandra Nastasiak

Support Specialist (Billing Tier 1) 

Andrew Grant

Support Specialist 

Barbie Toledo

Director of Customer Engagement 

Brad Jackson

Director of Implementation 

Caleb Afework

Support Engineer

Carrie Elley

Technical Support Analyst

Cathy Pallon

Senior Project Manager

Cherie Hammond

Support Specialist, Team Lead

Chrystal Hamilton-Dorelien

Implementation Specialist

Danine Livingood

Technical Services Manager

Emily Parks

Training Specialist

Happy Situ

Senior Support Engineer II

Jose Valle

Manager, Customer Success

Juan Piscione

CX Product and Content Specialist 

Juliana Hill

Content & Training Specialist

Kami Kane

Support Team Manager

Kaitlyn Czap

Implementation Specialist

Kaylee Devine

Customer Success Manager

Mandy Randolph

Financial Specialist 

Mike Paschal

Support Team Manager | extendedReach

Nicki Snyder

Director of CX Operations | KCare

Polly Clark

Project Manager 

Priscilla Murphy

Onboarding Success Manager

Robert Buncic

Director of Customer Support | KCare

Sabrina Shabal

Customer Success Manager | extendedReach

Stephanie Jenkins

Director of Training

Tabitha Graesart

Director of Training and Office Management

Tawanna Chapman

Implementation Specialist

Trish Grassi

Manager, Customer Success

Trish Murphy

Senior Implementation Specialist

Victor Martinez

Support Specialist | Exym

Billing Services


Jerry Jackson

Senior Accountant

Product & Engineering


Andrey Zagaynov

Senior .NET Engineer/Architect

Angel Ríos-González

Senior Software Engineer 

Artem Nykoriak

QA Automation Engineer

Benjamin Levenson

Director of DevOps

BJ Bedford

Director of Project Quality

Claire Kammen

Senior Project Manager

Crystal Mullins

Project Manager 

Curt Coty

Engineering Team Lead

Cynthia Ribot-Graham

D365/PowerPlatform Developer 

David Cross

Senior Software Engineer

Dean Tolmachoff

General Ledger Analyst

Edward Dyk

Software Engineer 

Giovanni Montrone

Director of Solution Architecture 

Hassan Qayyum

Data Engineer

Jack Rowland

Software Engineer 

Jared Livingston

Director of Engineering

Jason McIntosh

Project Manager 

Jesse Ehlert

Senior Director of Engineering

Justin Ward

DevSecOps Manager 

Kim Tran

Project Manager 

Kraig Keller

Director of Quality 

Kyle Maloney

MuleSoft Developer 

Lisa Boyle

Project Manager 

Lisa Frederick


Lisa McIsaac

Senior Software Engineer 

Luis Ledesma

Lead Applications Developer 

Mary Ellen Wallace

Business Intelligence Manager | KCare

Patrick Goruick

Director of Engineering

Patrick Ryan

Project Manager 

Pauline Tan

Jr. Product Manager 

Rebecca Holmberg

Domino DevOps SecOps Engineer

Robert Schneider

Engineering Team Lead

Stephanie VanHooser

D365/PowerPlatform Developer 

Woo Lee

Software Engineer

Wonda Whallon

EDI Analyst

Ready to join our team?