Meet Our KCare Team

Backed by decades of experience in social work, human services and SaaS development, the KCare team is dedicated to creating the best software experience for social service, human service and mental health agencies. We empower social service agencies with our mission-driven software to provide transformative care and improve outcomes for the populations they serve.

KCare Leadership

Katie Cortes

Chief Executive Officer

Johanna Brooks

Chief Operations Officer

Elise Witek

VP of Sales

Jackie Gonzalez


Jessica Crume

VP of Finance and Operations

Lisa Potter

VP of Marketing

Paolo Bettoni

Chief Product Officer

Mike Alexander

Chief of Staff

Customer Experience

Amber Ferrero

Implementation Specialist | Exym

Ari Knight

VP of Client Services | extendedReach

Barb Odenweller

Implementation Specialist | extendedReach

Barbie Toledo

Director of Customer Engagement | Stabilify

Brad Jackson

Implementation Specialist | extendedReach

Caleb Afework

Support Engineer | extendedReach

Carrie Elley

Technical Support Analyst | Exym

Cherie Hammond

Support Specialist | Exym

Chrystal Hamilton-Dorelien

Implementation Specialist | extendedReach

Emily Parks

Senior Implementation Specialist | extendedReach

Happy Situ

Customer Support Engineer | Exym

Jared Pecotich

Support Specialist | extendedReach

Jose Valle

Customer Success Manager | Exym

Juliana Hill

Support Specialist | extendedReach

Kelly Wolf

Customer Success Manager | extendedReach

Kim Tran

Senior Support Specialist | Exym

Kristen Taylor

Implementation Specialist | extendedReach

Malachi Ivey

Technical Business Analyst | extendedReach

Mandy Randolph

Financial Specialist | extendedReach

Mary Ellen Wallace

Business Intelligence Analyst | extendedReach

Michele Barard

Training and Content Specialist | Exym

Mike Paschal

Lead Support Specialist | extendedReach

Miranda Shoemaker

Support Specialist & Special Projects | extendedReach

Nicole Snyder

Director of Customer Experience | extendedReach

Priscilla Murphy

Onboarding Customer Success Manager | extendedReach

Rejeana Jones

Support Specialist | Exym

Shane Frazier

Customer Success Manager | extendedReach

Stephanie Jenkins

Director of Implementation and Customer Success | Exym

Tabitha Graesart

Director of Training | Stabilify

Tawanna Chapman

Implementation Specialist | extendedReach

Trish Grassi

Customer Success Team Lead | extendedReach

Trish Murphy

Implementation Specialist | extendedReach

Victor Martinez

Support Specialist | Exym


Andy Zook

Enterprise Account Executive | KCare

Jamie Stroble

Account Executive | extendedReach

Jessica St. Clair

Account Executive | Exym

Michelle Pepin

Sales Coordinator | Exym

Billing Services

Cathy Pallon

Billing Customer Success Manager | extendedReach

Jeremy Slatton

VP of Billing | extendedReach

Lisa Frederick

Analyst | extendedReach

Polly Clark

Billing Services Manager | extendedReach

Wonda Whallon

EDI Analyst | extendedReach


Jessica Carey

Director of Marketing | KCare

Product and Engineering

Andrey Zagaynov

Senior .NET Engineer/Architect | Exym

Angel Ríos-González

Senior Software Engineer | extendedReach

Benjamin Levenson

Head of Resiliency and Acceleration | Exym

BJ Bedford

VP of Development | extendedReach

Crystal Mullins

Scrum Master | extendedReach

Curt Coty

Senior Software Engineer | extendedReach

Dave Harland

Chief Technology Officer and VP of Product Development | Stabilify

David Cross

Engineering Manager | extendedReach

Edward Dyk

Senior Software Engineer | extendedReach

Felipe Labastia

Software Engineering Consultant | extendedReach

Giovanni Montrone

Senior .NET Engineer/Architect | Exym

Hassan Qayyum

EHR Data Analyst | Exym

Ivo Campagnolo

Software Engineering Consultant | extendedReach

James Sturgill

Project Manager | Stabilify

Jared Livingston

Support Engineer | Exym

Jason McIntosh

Product Manager | extendedReach

Jonathan Goodyear

Director of Billing Engineering | Exym

Juan Glover

Director of Software Development | Stabilify

Juan Piscione

Product Manager | Exym

Justin Ward

Site Reliability Engineer | extendedReach

Leslie Mozisek

Director of Quality Assurance | extendedReach

Lisa Boyle

Director of Product Management | extendedReach

Mario Rip

QA Engineering Consultant | extendedReach

Nafisha Candio

Project Manager | extendedReach

Ola Akinjide

Business Analyst | Stabilify

Patrick Goruick

Architect | Exym

Pauline Tan

Senior Data Analyst | Exym

Robin Aldieri

Product Manager | Exym

Woo Lee

Senior Software Engineer | extendedReach

Finance and Operations

Aaron Eiginger

IT Manager | KCare

Brittany McNett

Executive Assistant | KCare

Christi Barr

Analyst | extendedReach

Grace Findlen-Golden

HR Coordinator | KCare

Jerry Jackson

Staff Accountant | KCare

Jennifer Pajares

HR Manager | KCare

We are Mission Driven

Meet Our Team