Meet Our KCare Team
Backed by decades of experience in social work, human services and SaaS development, the KCare team is dedicated to creating the best software experience for social service, human service and mental health agencies. We empower social service agencies with our mission-driven software to provide transformative care and improve outcomes for the populations they serve.
Customer Experience
Amber Ferrero
Implementation Specialist | Exym
Andrew Grant
Support Specialist
Ari Knight
VP of Customer Experience | extendedReach
Barb Odenweller
Senior Implementation Specialist | extendedReach
Barbie Toledo
Director of Customer Engagement | Stabilify
Brad Jackson
Director of Implementation | extendedReach
Caleb Afework
Support Engineer | extendedReach
Carrie Elley
Technical Support Analyst | Exym
Cathy Pallon
Senior Project Manager | KCare
Cherie Hammond
Support Specialist | Exym
Chrystal Hamilton-Dorelien
Implementation Specialist | extendedReach
Danine Livingood
Technical Services Manager
Emily Parks
Senior Implementation Specialist | extendedReach
Happy Situ
Senior Support Engineer II | Exym
Jared Pecotich
Support Specialist
Jeremy Slatton
VP of Professional Services
Jose Valle
Senior Customer Success Manager | Exym
Juliana Hill
Support Specialist | extendedReach
Julie Clark
Migration Technical Project Manager
Kami Kane
Senior Support Specialist | Exym
Kim Tran
Product Manager | Exym
Kristen Taylor
Content & Training Specialist | Exym
Mandy Randolph
Financial Specialist | extendedReach
Mary Ellen Wallace
Business Intelligence Analyst | extendedReach
Mike Paschal
Lead Support Specialist | extendedReach
Nick Sahr
Support Specialist | Exym
Nicole Snyder
Director of Customer Support | extendedReach
Polly Clark
Project Manager | extendedReach
Priscilla Murphy
Onboarding Success Manager | extendedReach
Robert Buncic
Director of Customer Support | Exym
Shane Frazier
Customer Success Manager | extendedReach
Stephanie Jenkins
Director of Implementation | Exym
Tabitha Graesart
Director of Training and Office Management | Stabilify
Tawanna Chapman
Implementation Specialist | extendedReach
Trish Grassi
Manager, Customer Success | extendedReach
Trish Murphy
Senior Implementation Specialist | extendedReach
Victor Martinez
Support Specialist | Exym
Sales
Al Orlando
Account Executive | KCare
Jasmine Hasler
Account Executive | KCare
Michelle Pepin
Sales Coordinator | Exym
Billing Services
Jonathan Goodyear
VP of Billing
Lisa Frederick
Analyst | extendedReach
Polly Clark
Billing Services Manager | extendedReach
Wonda Whallon
EDI Analyst | extendedReach
Marketing
Jesse Collier
Senior Associate, Content Marketing | KCare
Jessica Carey
Marketing Director | KCare
Product and Engineering
Andres Lopez
Team Lead | Exym
Andrey Zagaynov
Senior .NET Engineer/Architect | Exym
Angel Ríos-González
Senior Software Engineer | extendedReach
Benjamin Levenson
Head of Resiliency and Acceleration | Exym
BJ Bedford
VP of Software Development | extendedReach
Crystal Mullins
Scrum Master | extendedReach
Curt Coty
Senior Software Engineer Lead | extendedReach
Cynthia Ribot-Graham
D365/PowerPlatform Developer | Stabilify
Dave Harland
Chief Technology Officer and VP of Product Development | Stabilify
David Cross
Engineering Manager | extendedReach
Dean Tolmachoff
General Ledger Analyst | extendedReach
Edward Dyk
Senior Software Engineer | extendedReach
Esteban Lopez Falcon
Team Lead | Exym
Giovanni Montrone
Director of Engineering | Exym
Hassan Qayyum
Data Engineer | Exym
Ivo Campagnolo
Software Engineering Consultant | extendedReach
Jack Rowland
Software Engineer | Exym
James Sturgill
Internal Project Manager | Stabilify
Jared Livingston
Support Engineer | Exym
Jason McIntosh
Product Manager | extendedReach
Juan Glover
Director of Software Development | Stabilify
Juan Piscione
Product Manager | Exym
Justin Ward
DevSecOps Manager | extendedReach
Lisa Boyle
Product Manager | extendedReach
Lisa McIsaac
Senior Software Engineer | ExtendedReach
Luis Ledesma
Lead Applications Developer | Stabilify
Mario Rip
QA Engineering Consultant | extendedReach
Matthew Krinsky
Senior Business Systems Analyst | Stabilify
Patrick Goruick
Architect | Exym
Pauline Tan
Jr. Product Manager | Exym
Rebecca Holmberg
Domino DevOps SecOps Engineer | extendedReach
Robert Schneider
Senior Software Engineer | Exym
Salim Mohammed
VP of Product | KCare
Stephanie VanHooser
D365/PowerPlatform Developer | Stabilify
Victor Rojas
Software Engineer | Exym
Woo Lee
Senior Software Engineer | extendedReach
Finance and Operations
Aaron Eiginger
IT Manager | KCare
Jerry Jackson
Senior Accountant | KCare
Jennifer Pajares
Director of HR | KCare
Rachel McFalls
HR Coordinator | KCare
Umang Kumar
IT Support Technician | KCare